Cookies

The Find a test centre for an HGV, bus or trailer MOT puts small files (known as 'cookies') onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you've seen so that we don't show them to you again
  • direct you down certain journeys to improve your experience

Find a test centre for an HGV, bus or trailer MOT cookies aren’t used to identify you personally.

You’ll normally see a message on the site before we store a cookie on your computer.

Find out more about how to manage cookies.

How cookies are used on the Find a test centre for an HGV, bus or trailer MOT

There are a number of different types of cookie used in the Find a test centre for an HGV, bus or trailer MOT which allow the system to work securely and consistently. These are:

  • Google Analytics cookies
  • Find a test centre for an HGV, bus or trailer MOT cookies
  • Third-party cookies

Google Analytics cookies

We use Google Analytics software to collect information about how you use the Find a test centre for an HGV, bus or trailer MOT. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.

Google Analytics stores information about:

  • the pages you visit on the Find a test centre for an HGV, bus or trailer MOT
  • how long you spend on each page
  • how you got to the site
  • what you click on while you're visiting the site
  • Google does not collect or store your personal information, for example your name or address, so this information can't be used to identify who you are. We don't allow Google to use or share our analytics data.

Google Analytics sets the following cookies:

Name Purpose Expiry
_ga This helps us count how many people visit the service by tracking if the user has visited before 2 years
_ga_XXXXX Used to distinguish between users of the service 2 years

Find a test centre for an HGV, bus or trailer MOT application cookies

The Find a test centre for an HGV, bus or trailer MOT sets a number of cookies to remember what you have done on the site and what messages you have seen.

Our cookie message

You may see a pop-up cookies message when you first visit Find a test centre for an HGV, bus or trailer MOT service. We'll store a cookie so that your computer knows you've seen it and knows not to show it again.

Name Purpose Expiry
cm-user-preferences Stores your cookie preferences and lets us know you’ve set them 1 year

Imperva Incapsula cookies

Imperva Incapsula cookies help the Imperva Incapsula service identify malicious activity.

The cookies collect information in an anonymous form. They don't collect or store any personal information (eg names or addresses) so this information can’t easily be used to identify who the user is.

The only constant cookie is the Visitor ID (visid_incap_{ID}). Other Imperva Incapsula cookies are removed within 15 minutes or once the browser is closed.

Name Purpose Expiry
visid_incap {ID} Used to relate sessions to a specific visitor’s device 1 year
ncap_ses {ID} Used to relate HTTP requests to a particular visit. When you close your browser
nlbi {ID} Used to direct website traffic load to servers. When you close your browser

Government services

Most services we link to are run by different government departments, for example HM Revenue and Customs (HMRC) or the Home Office.

These services may set additional cookies and, if so, will have their own cookies policy.

Change your settings

You can change which cookies you're happy for us to use.